First Tech Federal Credit Union’s new two-factor authentication causes issues for some members

If you’re among the First Tech Federal Credit Union members receiving a generic “There was a problem submitting your request” error message after trying to do virtually anything on the credit union’s site or app, the solution is simple. Enable something other than email for your First Tech two-factor authentication (2FA) method. The problem is rooted in First Tech Federal Credit Union’s new two-factor authentication policy that no longer allows users to receive verification codes through email. Because First Tech failed to notify their members of this change, many still have email set as their only two-factor …

Why you shouldn’t care if a bank or credit card company will issue a 1099

In the bonus churning world, there’s far too much concern about whether or not a bank or credit card company will report a bonus payment to the Internal Revenue Service (IRS) and issue a 1099. Though they’re likely in the minority, there are some people who wonder if a 1099 will be issued because they’re legitimately unsure if the bonus is taxable. For those people, a tax advisor can provide guidance. But, more often than not, the person inquiring is very much aware that the bonus is taxable and they’re just trying to determine if they …

How to reach Discover Credit Scorecard customer service

If you have questions about Discover’s Credit Scorecard, you can call Discover at 800-347-7996 and ask to speak with a member of their FICO team. However, Discover’s only able to provide very general information, which includes an overview of how the service works. Discover’s FICO team can also provide a very basic explanation of the five FICO scoring factors that make up your FICO Score. But, this same information can be located on your Credit Scorecard. For questions about your actual TransUnion credit report, you would need to contact TransUnion directly since Discover is unable to …

TD Ameritrade accounts being transitioned to Schwab accounts

As part of the merger between TD Ameritrade and Schwab, TD Ameritrade customer accounts will be converted to Schwab accounts by the end of 2023. The account conversions, which will take place in groups on the weekends, are already underway, with some occurring this weekend. About a month before your account is scheduled to be transitioned from TD Ameritrade to Schwab, you’ll be notified of your transition weekend via mail, email, and messages in your TD Ameritrade account. It’s important to keep your transition date in mind because your tdameritrade.com account will not be accessible during …

T-Mobile to restrict its $5 AutoPay discount to payments made with a debit card or checking account

T-Mobile customers who set up AutoPay are currently able to receive a $5 monthly discount for each line. The carrier confirmed that that in May of 2023, customers will only qualify for the AutoPay discount if their autopayment is made a debit card or checking account. Customers should not wait until the last minute to update their autopay info. Some companies start processing autopayments before the scheduled payment date. For example, if your autopay is scheduled for the 10th of each month, the company may start processing the payment on the 8th day of each month by …

The 4.27% APY checking account and 1% cashback debit card offered by Enzo

Enzo is offering checking customers a 4.27% APY. The checking account features a debit card that pays 1% cashback on up to $250,000 of qualifying purchases per year. Sign-up is only available via the Enzo app, which can be downloaded in the Apple and Android app stores. Enzo customers who joined before October 14, 2022 are still eligible for higher cashback categories (Uber, DoorDash, and rent/mortgage) through June 30, 2023, at which point all customers will only qualify for 1% cashback. After the yearly cashback limit of $2,500 is earned, customers can continue earning 0.25% cashback. …

BayFirst National Bank is offering up to $500 for fulfilling easy direct deposit requirements

BayFirst National Bank is offering up to $500 for opening a Simply Free checking account and/or Statement Savings account and fulfilling a few easy requirements. The checking offer, worth up to $400 The offer only applies to new BayFirst checking customers who open a Simply Free checking account. A minimum direct deposit of at least $100 is required each month. During the first 5 months, BayFirst will match up to $100 of your monthly direct deposits. BayFirst will match up to $400 (up to $100 a month for up to 4 months). The bonus is …

How some banks put customers’ lives and privacy in danger with address change notifications

You’ve likely updated your contact information through your bank’s site or app, and after doing so, you probably received an email confirming the changes that you made. The notice usually contains instructions to contact the bank right away if you didn’t make the changes. The confirmation email is your bank’s wayof helping you protect your account by alerting you of account modifications that may have been made without your knowledge. But, what happens when a customer changes their address and the bank sends the confirmation notice to the address that the customer removed from their account? …

How to send money from Zelle when you can’t add the recipient

This trick came in handy when I was trying to quickly transfer funds between two of my banks. When attempting to add my info in the recipient section of my bank’s Zelle app, I would consistently get a generic “There was a problem submitting your request” error message that prevented me from adding the recipient info. The bank’s technical support team failed me. So, I had to take matters into my own hands and was able to send funds via Zelle, even though I had not add the recipient to my recipient list. Here’s what you …