Matters Pecuniary ... credit cards, banking, debt management, |
First Tech Federal Credit Union’s new two-factor authentication causes issues for some members
If you’re among the First Tech Federal Credit Union members receiving a generic “There was a problem submitting your request” error message after trying to do virtually anything on the credit union’s site or app, the solution is simple. Enable something other than email for your First Tech two-factor authentication (2FA) method. The problem is rooted in First Tech Federal Credit Union’s new two-factor authentication policy that no longer allows users to receive verification codes through email. Because First Tech failed to notify their members of this change, many still have email set as their only two-factor …