Matters Pecuniary ... credit cards, banking, debt management, |
Experian, Equifax, & TransUnion received over 700,000 CFPB complaints in 2021
In 2021, Experian, Equifax, and TransUnion collectively received over 700,000 consumer complaints filed against them at the Consumer Financial Protection Bureau (CFPB). The three major credit bureaus, who are responsible for collecting and maintaining credit records, received more than half of all of the CFPB’s complaints in 2021. The CFBP noted that the pattern of complaints revealed that all three bureaus routinely provided consumers with form or template responses instead of meaningful responses to consumers who had concerns about the validity of data in their credit reports. According to the CFPB, TransUnion and Experian …