Important tips to consider when paying your Digital Federal Credit Union (DCU) credit card bill

Digital Federal Credit Union (DCU) allows customers various ways to pay their DCU credit card. It’s important to note the differences between using the “One-Time Payment” and “Transfer Money” options. While both methods will successfully apply a payment to the member’s credit card, both methods have different cut-off times, which could result in your payment not being applied as promptly as you had expected. For both methods, though, it’s important to note the time zone that DCU is in, which is the Eastern. When paying your DCU credit card using the “One-Time Payment” method, DCU applies …

How to log into U.S. Bank when the login form does not appear

We recently provided tips on overcoming issues accessing U.S. Bank’s site during a recent outage. There are still intermittent issues accessing the login form. At times, clicking the “Login” button does not present the user with the login form. Accessing the page in Incognito Mode is a workaround. A more convenient option is to instead bookmark and log in through …

Early Warning Services, owner of Zelle, to launch a digital wallet

Early Warning Services (EWS) has confirmed that it will launch a digital wallet this year. The wallet is EWS’s attempt to tap into the $2 trillion payments app market and will compete with top digital wallets, like PayPal and Apple Pay. Early Warning Services is not new to the payments market as it owns one of the most used peer-to-peer payment apps, Zelle. Early Warning Services is owned by Capital One, US Bancorp, Wells Fargo, JPMorgan Chase, Truist, Bank of America, and …

Citi allows customers to fund new accounts, but fails to disclose withdrawal restrictions

We recently wrote about Citi’s unbelievable new checking account bonus that pays new checking account customers $200 after receiving at least two Enhanced Direct Deposits within 90 days of account opening. Citi categorizes services like Zelle as Enhanced Direct Deposits. When we began writing this post, this was important to note because Citi’s restrictions on withdrawals were believed to be isolated to Zelle. Unfortunately, it appears that Citi places even more restrictions on withdrawing funds from new accounts. New Citi checking accountholders are unable to use Citi’s bill pay service without first activating the debit card associated …

NYSE glitch caused irregular share prices

On January 24, 2023, a system issue caused 251 securities to be traded without an opening price and before the receipt of Limit Up Limit Down bands. Before trading begins on a security each day, the opening price for that security is calculated using pending buy and sale orders. Immediately after trading begins, limit up and limit down (LULD) bands are set to prevent stocks from being traded outside of certain price ranges. These two things didn’t occur for these 251 securities. As a result, investors were able to place orders at prices that were sometimes …

How to log into your PNC account when prompted to use another browser

Some PNC customers receive the following message when attempting to log into their PNC account: “Please try using another internet browser. If you still receive this message, please call the Customer Care Center at 1-800-762-2035 and reference code: ” To bypass this error message, the user can access the page in …

How to chat with Citi

Since Citi’s online account center makeover, the process of accessing chat is not as simple as it used to be. Previously, the chat icon was always visible as you navigated your Citi portal. After the portal upgrade, you can access the chat feature by clicking the “How can we help?” link in the upper right-hand side of the page. After scrolling to the bottom of the window that pops up, you’ll be presented with an option to chat. This appears to be an enhancement to the site that we didn’t even notice until we began writing this …

The $400 Truist One Checking account bonus

Truist is offering a $400 bonus for opening a Truist One Checking account between January 20, 2023 and Apr. 14, 2023. The account must have direct deposits that $1,000 or more within 90 days of account opening. Though the terms state that the offer “is only available to individuals who received a direct communication from Truist,” an ad for the offer appears in a Google search results. Go to and save a copy of the search results. After clicking on the ad, be sure to save a copy of the offer. This offer is …

How to access U.S. Bank’s website during its outage

U.S. Bank customers are experiencing trouble accessing the bank’s site. The issue appears to be isolated to the home page, which usually redirects to usbank.com Visitors are being greeted with a white page with the error message that reads, “Byte Size of the object is zero.” While that page is inaccessible, users can their personal U.S. Bank accounts through They can also use the page’s menu to navigate to different sections of the …